Refund Policy/Good Karma Guarantee
Refund Policy/Good Karma Guarantee
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Conscious Ink offers a Good Karma Guarantee! This guarantee means that if you are not satisfied with your purchase for any reason, or there's an issue with one of our tattoos, you can rest assured we'll make it right for you! We'll even be happy to replace a tattoo that gets ruined due to an application mishap. We know those things can happen to the best of us! Just email us at Hello@ConsciousInk.com and we will replace the product, credit your account, or refund your purchase price including shipping (within 30 days of purchase)! We want you to be satisfied! I mean, who would want bad karma?! Read our reviews to hear what our customers have to say!
Returns
Our policy lasts 30 days. If you'd like a refund/exchange, please email us at: Hello@ConsciousInk.com. If 30 days have passed since you received your product, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Hello@ConsciousInk.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Hello@consciousink.com and send your item to: 550 Deep Valley Dr, #157, Rolling Hills Estates, CA 90274.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 550 Deep Valley Dr, #157, Rolling Hills Estates, CA 90274.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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